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Glossary of Market Research Terms – E |
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Experiment: |
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Experiment refers to the various tests that are scheduled
to be performed in order to collect different sets of
observations as an attempt to solve a certain problem or
probe a certain issue.
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Electronic Customer Relationship Marketing (eCRM): |
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Customer Relationship Management/Marketing (CRM) is the
process in which an organization keeps a track of its
customers through various tracking methods. Electronic
Customer Relationship Marketing (eCRM) is the use of CRM
harnessing the potential of the Internet. Most of the
companies use eCRM as a regular CRM program of the company.
This is to leverage the immense accessibility of Internet as
a medium of communication.
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Electronic Data Interchange (EDI): |
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Electronic Data Interchange (EDI) is an established form of
e-commerce, which has traditionally always taken place over
the proprietary networks. Many companies are migrating
towards adoption of EDI for its convenience and
accessibility and fast turnaround. Many efforts are being
undertaken for reducing the cost of EDI so that even smaller
companies can adopt it. One way of reducing the cost of EDI,
and making it more accessible to smaller companies, is to
commensurate EDI standards to the Internet, various systems
are currently competing to offer this service.
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Electronic Data Processing (EDP) Systems: |
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Electronic Data Processing (EDP) Systems are the software
designed for processing the raw data through computers.
Through these systems the computers work with the data and
manipulate it to uncover relationships with little intrinsic
values and between different variables. Declarative and
summary reports can be produced using electronic data
processing.
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Element Sampling: |
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Element sampling is the random sampling where each unit of
the population has an equal chance of getting selected.
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Equivalent Form Reliability: |
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Equivalent Form Reliability is a testing method wherein use
of two similar instruments is done to obtain the same or
very similar measurements of a single object.
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Error Checking Routines: |
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Error Checking Routines are the computer programs used in
market research, which are designed to accept instructions
from the users to check for logical errors in the data.
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ESOMAR: |
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ESOMAR was formerly known as European Society for Opinion
and Market Research and is now called as World Association
for Opinion and Market Research. It is the Europe based
world organization for enabling better research into
markets, consumers and societies. It has about 5000 members
in 100 different countries. It also issues guidelines on the
conduct of market research, and these guidelines are binding
on it members. These guidelines include sections on using
the Internet for market research.
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ESOMAR/ARF Internet Guidelines: |
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ESOMAR/ARF Internet Guidelines are the guidelines issued by
ESOMAR for online market research respondents and also for
the users of market research information. These rules
include guidance on providing Privacy Policies of the
companies operating online, special rules for interviewing
children and the need to avoid spam.
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Evaluate Research: |
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Evaluate Research is a research process used to identify
the levels of effectiveness and efficiency in certain
programs.
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Experiencing Focus Groups: |
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Experiencing Focus Groups is the qualitative research
technique in which the clients can observe the conduction of
the focus groups about their products and services.
Generally this is done discretely without the knowledge of
the respondents.
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Experimental Design: |
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Experimental design is the research design which allows the
researchers to manipulate the independent variables and
observe the reactions caused by such changes.
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Experimental Effect: |
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Experimental effects are the results that occur to the
dependent variables after the treatment variable has been
altered.
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Experimental Unit: |
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Experimental units are the smallest base objects that are
targeted during an experiment. They are also referred to as
units, subjects, participants, respondents and units of
analysis.
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Exploratory Focus Groups: |
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Exploratory focus groups are the qualitative research
methodologies, which bring concepts to a group of people.
Through these discussions customer needs are addressed,
evaluation of existing products happens and also concepts
for new products and services can be generated.
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Exploratory Research: |
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Exploratory research is the basic form of research which
aims at uncovering the reasons and producing clarifications
for the exact problem at hand.
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