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Glossary of Market Research Terms – M |
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Mail survey: |
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In this the research questionnaires or surveys are sent out
through the mail. They can be filled out by the respondents
and mailed back to the market research organization
conducting the research.
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Market research: |
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Market research is the technique for finding solutions to
various marketing problems. It utilizes both quantitative
and qualitative research practices. The whole process
involves collection and analysis of primary and secondary
data to come to objective deductions leading to actionable
applications. The exercise is aimed at better serving the
target audience or end users of the products and services.
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Medical Research: |
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Medical research is the research conducted pertaining to
the medical and healthcare industry. These studies are
mainly conducted to discover new knowledge and expertise in
the field of patient care and associated areas by developing
new and improved products and services.
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Multiple-choice question: |
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These types of questions have more than two answers to
them. These are generally asked in a format where more than
two options are given as answer choices and the respondents
are asked to choose from the given options.
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Mystery Shopping? |
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Mystery shopping involves conducting a traditional
transaction at the client’s local retail establishment, or
an online transaction on a business website by trained
participants called mystery shoppers. They also conduct
similar transaction at the competitor’s point of purchase
and compare the quality of service, ease of transaction,
prices and display tools. This is a research methodology
used frequently to evaluate customer experience.
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Mail Panels: |
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Mail panels are the sets of samples of regular respondents.
They have been screened and previously accepted to
participate in studies with a particular company. The
company then continues to periodically send surveys to such
participants. Generally these respondents are contacted
through regular mail or email.
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Mail Questionnaires: |
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Mailout rate is the measure of capacity of the servers in
sending the email surveys to respondents. It is generally
measured in the number of surveys that is sent out monitored
in certain duration of time.
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Mall-Intercept Interviewing: |
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Mall-Intercept Interviewing is the technique of conducting
extempore interviews while the consumers are shopping in
public areas. The consumers are approached about taking a
survey at the shopping centres and other marketplaces. These
interviews can be conducted on paper, in writing or
face-to-face, and on record.
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Marginal: |
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For each question on a survey, the marginal is the measure
of how many people actually respond to a particular
question. It becomes the parameter for number of responses
on each question. The marginal is generally
computer-generated and is used to monitor panel response
integrity.
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Market: |
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Market refers to all the individuals or organizations that
qualify as potential buyers for certain products or
services. The markets can be classified on the basis of
geographical boundaries, ethnographic segments, demographic
segments and many other ways.
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Market Research Society (MRS): |
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Market Research Society (MRS) is the world’s largest
association serving all those with professional equity in
provision or use of market, social and opinion research in
business intelligence, market analysis, customer insight and
consultancy. It has members in more than 70 countries. The
diverse membership consists of individuals at all levels of
experience and seniority within agencies, consultancies,
support services, client organisations, public sector and
the academic community. MRS office is at London in UK.
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Market Research Society Australia (MRSA) : |
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Market Research Society Australia (MRSA), also known as
Australian Market and Social Research Society Limited
(AMSRS) is a non-profit professional membership body of over
2,100 market research professionals, dedicated to increasing
the standard and understanding of market and social research
in Australia. The Society assists members to develop their
careers by elevating and inculcating the professional
standards and ethics in the fields of marketing, social
research and market research.
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Methodology: |
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Methodology is a procedure used as a proven method to find
certain results or gather certain data. The procedure should
be such that when repeated, should yield the same results.
The steps involved in a methodology need to be recorded for
posterity scientifically and properly so that the procedure
can be redone exactly.
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Minigroup: |
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Minigroup is the focus group that is conducted with less
than 8 respondents. Usually these are conducted with 4 – 6
respondents.
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Mix Mode Data Collection: |
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Mix mode Data Collection is the methodology that employs
various research techniques for data collection on a
research project. This can be a time consuming and costly
technique. But the results arrived at are more accurate and
well- proven because the error induced by one technique has
chances of getting nullified by the other. Tremendous
progress in Net-centric research is making this research
method more feasible and accessible to people.
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Mixed Groups: |
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Mixed focus groups are the focus groups that have people
from both the genders.
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Moderated Email Group (MEG): |
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Moderated Email Group (MEG) is an asynchronous qualitative
research technique. In this technique the e-mail moderator
sends a series of e-mails to the group members. Then the
respondents reply to the moderator through email. Members of
the group do not communicate directly with each other.
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Moderator: |
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Moderator is the person who leads the focus group or
discussion group by asking questions and interviewing the
participants. They are professionals trained in market
research practices.
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Moderator Guide: |
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Moderator guide is the outline developed by the moderator
before the session begins. This generally contains the list
of all the topics that need to be discussed along with the
sequence in which they should progress in discussion. This
guideline is used to keep the discussion under check and
progress as per the requirement of the study.
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Mortality: |
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Mortality happens during an experiment, when a subject that
was being tested is no longer involved in the study. This is
a regrettable occurrence since each participant had been
chosen to find systematic differences between subjects.
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Multi-Coded Questions: |
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Multi-Coded Questions are those which invite many responses
from the respondents for each question.
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Multiple Choice Questions: |
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Multiple Choice Questions are the questions that offer more
than two possible answer choices. The respondents can choose
their answers from the listed options.
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Multiple Time-Series Design: |
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Multiple Time-Series Design is a study that is conducted
using a control group for a particular set of time. The
study is not continuously conducted but it is sort of
referred to at set intervals within the span of allocated
time set. This time set could be weekly, fortnightly,
monthly, bi-monthly, quarterly etc.
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Mystery Shoppers: |
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Mystery Shoppers are consumers volunteering to conduct
market research studies that are essentially customer
satisfaction studies. They are conducted at the point of
purchase or service centres for the product or service.
Mystery shoppers visit the stores as everyday consumers.
They check the products and standards of services. Then they
repeat the same exercise at competitor's stores and compare
the prices, displays and customer service.
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