Survey Club

Survey Club is an online market research organization that offers a fairly standard free paid survey package. This organization conducts a number of regular online market research surveys, and they are currently looking for people from all walks of life to participate in their various studies and earn rewards and incentives for doing so. Survey Club claims to be the original and largest free paid survey site online, and according to their website they have worked with over 13 million market research respondents.

According to the Survey Club website, companies need your opinions to improve their various products and services, and by offering your feedback in their online surveys and studies, you will help shape future decisions made by these organizations.

Apart from being able to assist companies to make important changes and decisions, you will also receive compensation for your participation in these studies. The majority of surveys available on the Survey Club website offer cash compensation, which varies according to the specific study. They do claim, however; that depending on your profile, you could be contacted several times in one year with invitations to participate.

To learn more and to sign up as a participant, you can visit the Survey Club website.

General Information

• Accepts Members From: USA, UK, Canada and Australia Only.
  
   
• Age Requirements: 18
  
   
• Type of Rewards: Cash, merchandise and vouchers.
  
   
• Sweepstakes, Prize Draws or Competitions: Occasional unspecified drawings.
  
   
• What is The Minimum Payment. This is the Amount Needed to Request a Redemption or Payout: No minimum payment is mentioned.
   

Company Information

• Physical Location of this Survey Company’s Office:

  United States

  
  
• Type of Market Research They Conduct: Online Surveys

Member Ratings & Reviews

Write a review based on your experiences with this paid surveys panel to be entered into our monthly draw for $50 Cash, 2 runners up will also receive $20 Cash each (Payments are made via PayPal). Read the full Terms & Conditions for this contest. See our previous Winners.

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Comments Overall Rating: Survey Frequency: Survey Incentives: Panel Legitimacy: Recommended: Comments By: Allan From: United Kingdom Comment: Survey Club – www.surveyclub.com Hi, Claiming to have over 15 million members, Survey Club is an international survey site operating from Denver, USA since 2004 for anyone 18 years or older living in the United States, Canada, United Kingdom and Australia. Visiting www.surveyclub.com for the first time I note that the site is truly international with all participating countries sharing the same site. I am presented with a pleasant, uncluttered home page, with a white background and colourful panels including a picture of five very happy looking adults sitting with laptops, obviously ecstatic about completing surveys and going some way towards conjuring up a feeling of excitement to the average visitor. I am then surprised to hear an audio welcome message start playing automatically. This is a feature I personally do not like to experience on websites – it can be annoying, not to mention very embarrassing in a busy office. I discover that an off-switch is provided, but anyone sitting in a busy office panicking to silence the message may not immediately notice it. However, it can be amusing when it happens to a colleague. The lower section of the home page has an in-depth description of Survey Club and its various opportunities including surveys and Focus Groups, followed by an adequate list of FAQs. At the very bottom of the page I find links to:- “Privacy Policy” – well laid out and easily readable small print, “Disclaimer” – more, well laid out and easily readable small print, “Contact Us” – reveals several contact methods, an email address so that I can use my own email client, a postal address and a (US) telephone number. There is also a web page contact link which opens up a new page containing a Log-In screen. A Log-In screen, you ask? Yes, for some strange reason, to submit a Support Ticket through the website, I have to create a new login to the “Survey Club Support” part of the website – a most peculiar situation, which only complicates a very simple function. “anti-spam” – a note about spam, “cancel” – if I want to cancel my membership, “site map” – easy access to all areas of the site, “Scam Alert” – a warning about a previous scam using the Survey Club brand, I doubt if the scammer is still active but new members are advised to read this – just in case, “T&C” – even more, well laid out and easily readable small print. The top portion of the screen contains the banner “How You Make Money and Save Money” above three clickable/mouseable panels “Surveys for Cash / Get Paid To Take Surveys”, “Survey Club Coupons.com Where You Save Money / 10,000+ Coupons” and “Your Input Improves Future Products / Paid Research”, two of these panels include the names of two very famous brands, however, clicking on any of these panels curiously achieves nothing but to refresh the screen and I couldn’t find any further reference to the famous brands on any other part of the website. Above here is a message urging me “Grab Your FREE Membership” and is indicating a three step process to join by entering my email address and a password. Top right of home page contains the login area for existing members. After logging on I am presented with a new page, the focus of which is a banner containing six buttons as follows:- “Home” – self-explanatory, “Special Report” – the purpose of this page is to explain how, by registering with the top ten survey sites that Survey Club has found for me, I can earn up to $100 an hour or more by completing surveys for around $20 per 10-15 minute survey. Firstly, I have never been able to consistently earn $20 for a 10-15 minute survey, not even on Survey Club, if anyone knows of such a site – please let me know. Secondly, the main function of Survey Club is revealed here as being a survey referral site, in other words they provide a list of other survey sites to join – some of which a new member of Survey Club may already be a member. More about this later. A panel to the right of the screen encourages me to sign up to their “Top 10 Survey Sites” yet curiously only four are listed – with no apparent means to list more. “My Surveys” – a list of “surveys” currently available for me to take. I know from experience that the only two “surveys” that have ever been listed on my page have been there for many months. The first, I can earn $6.00 by subscribing to a DVD rental company free trial and completing a 10 minute survey. The second, I can earn £25.00 by taking a survey about Bingo then registering with an online Bingo site and depositing $20 with the Bingo site. These of course are not surveys in the true sense, but more “offers”, and these may end up with people joining clubs, providing bank account and other personal details and spending money that they never wanted or intended to. I have seen similar “offers” on other sites and receive such offers in emails from so-called “moneymaking” websites where I am offered a sum of money or cash-back to sign up with online Casinos, and, after depositing a sum of money with the Casino I can start playing. Very generous it seems, but when one considers that the deposit paid will eventually be lost – it’s not such a good deal after all. “Freebies” – a list of websites where I am supposed to be able to register and receive free samples, free coupons and enter free competitions – nothing really staggering here, since any search engine would provide the same information. “My Rewards” – where I find my current account balance and a button to start the cash-out sequence. More about rewards and cashing out later. “Edit Profile” – where I can check and change my profile – amazingly, my profile comprises my Name, my email address and my Zip/Postal Code – that’s it. Few details, true, but when you understand that Survey Club is mainly a referral site, and only refers you to other survey sites, the need for a comprehensive member profile will be unnecessary since I will be providing these to each separate survey website I am referred to. A personal profile will not be required since Survey Club will not be sending me surveys themselves, or will they? More about this later. On some pages, links are present to special offers such as:- “Get Paid to Play Games” - although clicking this link took me to an invalid page, “Partner with Paul” – a work-at-home scheme with which I can earn a seven figure income. Hey! – this sounds good? No price is quoted but I would have to give away my email address and ‘phone number to get details. One curiosity I always have about adverts such as this is, if this scheme is so lucrative, why would Paul want to tell me about it? “Members Freebie of the Week – Quality Health Samples” – a little misleading since clicking this link opens a pop-up page where I see a “Welcome to Survey Club” message (??) and I am invited to join three more survey sites, of which I am already a member. One feature conspicuous by its absence on the website is an historical list of the surveys I have taken. The only indication I can see that I have taken surveys at all is my “current account balance”. So it is critical that I keep a record of each survey I take and include the Survey Reference, the topic, the reward and the date. Should any survey not be accounted for in the “current account balance” then I have the information I need to email Support to claim unpaid rewards. More about this later. Now, onto Surveys, Rewards and Cash-outs. When I joined Survey Club in December 2008, I didn’t recognise the true nature or function of the site as being a referral site, and I discovered that most of the sites I was referred to, I was already a member. However, nothing happened for a while then suddenly, I was surprised to find a “survey” invitation come flooding into my Inbox. My first survey was a five minute survey for which I could have earned $5, but which included completing an application to another survey site of which I was already a member. May I add, a survey site which I subsequently discovered were non-payers, from which I resigned and for which I posted a review on Yellow Surveys where I described the site as a scam. I then entered into a most curious phase, which still puzzles me, when I was instead of receiving survey invitations, I was receiving apologies from Survey Club for not having being sent any surveys, the excuse being that invitations were being “bounced back” – not true of course – since I WAS receiving their emails. Then in September 2010, surprise, surprise I received an invitation – to take a survey at a partner survey site. I completed the 10 minute survey and earned $0.75 – not life-changing and certainly not the $20 per 10-15 minute survey they had previously bragged. But from then on, survey invitations started turning up reasonably often. The curious thing is, after an absolute dearth of survey invitations, I was now receiving them TEN at a time. So earlier, when I was being cynical about a single invitation flooding into my Inbox – well now the tide seemed to be coming in. Up to TEN surveys in one email with a claimed 15 minutes and $1.50 per survey. Again, not the claimed $20 per 15 minutes survey, but at least it was a start. Looking very promising, I discover that the TEN surveys commence from a single link, which I discovered is actually re-usable, each survey is preceded by its own set of screening questions, because of course; Survey Club does not maintain its own profile for members. Because invitations are sent to me with no pre-screening, subsequent screen-out rate is very high and I have wasted a lot of time on partially completed surveys for no gain. However, when I do manage to pass the screening, I reach the survey start page where I am presented with a Survey Reference, (fine), the average length of the survey, (fine again) but no confirmation of the reward. Having taken quite a few surveys starting from these TEN-at-a-time emails, I discovered that the claimed 15 minutes per survey is rather elastic. Some surveys are shorter than 15 minutes, but most are longer, much longer, sometimes up to 45 minutes, when the $1.50 is not so lucrative. However, I always have the option to abandon a survey and try again by clicking the re-usable link in the email invitation. So far, so good. Now, first the good news. Since being a member of Survey Club, I have successfully completed 15 surveys, earning $22.35. Not a lot for 15 surveys and nearly three years’ membership. According to the claim in the publicity, I should have earned $300. Now, the bad news. Despite Survey Club’s claims, I have NEVER been automatically credited with payments for any of the surveys I have successfully completed. After having completed a few surveys and accumulated a few dollars, I have noticed, repeatedly, that my account has not been credited. With survey invitations still arriving in my Inbox, I have had to refrain from taking any further surveys as a precautionary measure and email support to query the outstanding payments. I have had to contact support about accumulated unpaid surveys no less than FOUR times and for EVERY survey I have ever taken with them. Whilst the replies I have received have been very apologetic, they, like other survey sites with similar problems, tend to blame me not clearing my cookies before taking surveys causing Survey Club’s tracking to fail. Since Survey Club’s surveys are conducted offsite with a third party, the possibility of the tracking going awry is always a possibility. So far all previous outstanding credits due to me have been made but this is a situation that should just not arise and does not instil confidence in the site. Surely, if a website has the capability to create a cookie, then they should have the ability to delete or update them? Furthermore, as I mentioned earlier in this review, this demonstrates how important it is to keep records of surveys taken. When I contacted support, I could provide proof I had taken the surveys by providing the Reference, the topic, the reward and the date. I suspect that had tried to claim for my unpaid surveys without this information, my claims would probably have been rejected. Even now, at this moment, I am waiting for a response to an email I first sent to Support in August 2011 which has been ignored/overlooked and which I have had to resend just a few days ago. Cash-outs can be made upon achieving $10 and payments are made by PayPal. I have managed to cash out only once so far, and I received payment into my PayPal account in TWO days, quite impressive. When I receive the outstanding payments due to me I will be able to cash-out again. Conclusion. Survey Club is good for anyone just getting started into surveys, with the ability to earn rewards for joining recommended partner survey sites. Whilst this of course is a one-off reward, there are more rewards to be earned by taking surveys with the partner sites joined and also from surveys sent by Survey Club itself. I recommend care when evaluating these partner sites since, as I discovered, just because Survey Club recommends a particular partner site doesn’t mean that the site is legitimate. Perhaps it would be very wise to seek reviews of prospective sites right here on Yellow Surveys. I also recommend caution when evaluating Survey Clubs “offers”, such as the Bingo site, DVD Rental trial and “Partner with Paul” mentioned above, since an unsuspecting person may be joining a scheme which may actually lose them money or sign up to a scheme they neither need nor want. After a bit of a shaky start and discovering the true function of Survey Club I have discovered that it offers adequate survey opportunities to earn rewards. Their claim that I can earn up to $100 an hour by completing surveys paying $20 for 10-15 minutes surveys, however, so far, is absolutely untrue. I have found the need to contact Support to recover my rewards very annoying and should be unnecessary and introduces an element of doubt into my assessment of the sites legitimacy. I can recommend them only as an average earner, whilst many survey invitations are sent; qualifying for them is a different matter with a high screen-out rate and a lot of wasted time. I hope this review has helped you to decide whether or not to join “Survey Club”. Thanks… Allan Date: Sep 30, 2011 Overall Rating: Survey Frequency: Survey Incentives: Panel Legitimacy: Recommended: Comments By: Ian From: US Comment: There are definitely no shortages of surveys available through Surveyclub. I'd say I get at least one a day, and the surveys have to do with all different categories from Food and Drink, to real estate, to Insurance. I'd recommend them any day. Date: Oct 15, 2010