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Synovate
Synovate is one of the world’s biggest and most respected market
research organisations, and they are looking for people to join
their Global Opinion Panels, which provide members with a number of
opportunities to voice their opinions on various products and
services that they, and millions of others from around the world,
encounter and make use of every day. As a member of the Synovate
Global Opinion Panels, you will be given the opportunity to improve
various products and services, test new and innovative consumer
goods, be the first to view and test unreleased products, as well as
influence what items might appear on store shelves. On top of all of
this, you will also receive some form of compensation, simply by
participating in their various studies.
The process of being a panel member is fairly simple and
straightforward, and you will simply be asked for your opinion in a
variety of different surveys, most of which are somewhat
entertaining. Once you have completed the online registration form,
Global Opinion Panels will contact you with further information on
surveys relevant to your profile, after which you can begin
participating in the studies for points, which can be redeemed for
rewards.
General Information
- Accepts Members From: USA,
Canada, UK, Belgium & International.
- Age Requirements: 18
- Type of Rewards: Points redeemable for cash.
- Sweepstakes, Prize Draws or Competitions: Monthly cash prize
sweepstakes (up to $1000).
- What is The Minimum Payment. This is the Amount Needed to Request a
Redemption or Payout: 5,000.
Company Information
Member Ratings & Reviews
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Write a review based on your experiences with this paid
surveys panel to be entered into our monthly draw for $50 Cash,
2 runners up will also receive $20 Cash each (Payments are made
via PayPal). Read the full
Terms &
Conditions for this contest. See our previous
Winners. |
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Comments By: Renee |
From: US |
| Comment: I enjoy being on the Synovate panel. I have done
product testing on several items, and reviewed other
items I have purchased on my own. I have redeemed my
points for cash, and it has taken about 6 weeks and I
still haven't recieved the payments. I tried to redeem
for an online voucher, and it has been the same amount
of time and still nothing. The only other complaint I
have is that I wish I would get more surveys, I really
enjoy doing them. |
| Date: Jan 21, 2012 |
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Comments By: Allan |
From: United Kingdom |
Comment: Synovate (Global Opinion Panels) (UPDATE 2)
Hi,
Ever heard of “Wonderbug”?
No, it’s not a newly released contagious
disease-causing bacteria.
Neither is it a super-duper beetle of some sort.
And nor is it a highly infectious computer virus.
On 24 November 2011, I received an invitation to take a
survey from what I originally thought was a new survey
site, one which I had no recollection of joining.
The email was very impressive being very attractive and
pleasantly designed, mostly white but with a deep
purple theme and colourful logos and panels.
The invitation claimed I could earn 240 points by
completing a four minute survey and receive a
sweepstakes entry for GBP3850 in prizes (to be divided
among 29 winners).
GBP3850, 29 winners - those figures seemed very
familiar to me.
The “new” survey site had the totally inappropriate
name “Wonderbug” and invited me to “Make a difference
by joining the Wonderbug community”.
Since I had received a survey invitation from them, I
assumed I must already be a member of this new
community.
But how?
I read further.
Included in the invitation were my username which,
rather annoyingly, comprised deep blue text on the deep
purple background – virtually unreadable, and my
password – which I could read and recognised
immediately.
Further examination of the links within the invitation
confirmed my suspicions - the email was from Synovate
otherwise known in the United Kingdom as Global Opinion
Panels – now, apparently, called “Wonderbug”.
This second update review for Synovate applies to the
United Kingdom site of Synovate’s Wonderbug,
www.wonderbug.com only, Terms and Conditions and
rewards may be different for Synovate sites serving
other countries.
I clicked the link in the email that took me to the
“Wonderbug” site home page, which, dominated by the
same deep purple theme in the email is actually quite
pleasant in appearance. The main feature of the home
page is a very impressive matrix-style map of the
world, upon which, constantly changing bubble messages
pop up containing details of interesting statistics
gleaned from surveys or awards made to members in
various participating countries.
Obviously, besides renaming “Global Opinion Panels” to
“Wonderbug”, Synovate have seized the opportunity to
create a very impressive new website, which,
considering I heavily criticised their old website in
my last update review is pleasing to see.
Also on the home page is a counter displaying the
number of “Connections Made” – which currently stands
at over 16,000,000,000 and is constantly increasing,
however, I am a totally lost as to exactly what this
means and nowhere on the website can I find an
explanation of its meaning.
Various selections on the home page take me to:-
“What is Wonderbug” – another impressive animated page
providing an insight into the meaning of Wonderbug.
“FAQ” – taking me to a short list of five FAQs with the
option to click a “view all” link to show all FAQs.
Why not show all FAQs in the first place?
“Contact us” – provides an email address for queries
and complaints, using my own email client enables me to
keep a record of my enquiry – much better than
web-based contact forms.
“Site map” – always useful.
“Privacy Policy” & “Terms & Conditions” offering the
usual small print in a pop-up window.
Essentially, the new “Wonderbug” site has all the
facilities and limitations of the original “Global
Opinion Panels” site.
As I explore the new site I find that each page has the
same attractive deep purple appearance which I find
curiously very easy on the eye, only when I see a clash
of text colour with the purple background do the deep
colours become a problem. A panel on the right hand
side of each page has a collection of messages which
appear to be from a well known social messaging site
which, to me, seem meaningless, further examination of
the messages reveals that they emanate from the person
whose name appears on the email invitation.
After logging on, these messages are replaced by my
personal status zone where my current points total
appears together with the number of points I need
before I can redeem.
Also here is my “Wonder Level”.
What’s a Wonder Level?
Clicking on my “Wonder Level” tells me that it’s a
number between 1 and 9. Currently set to 6 for me,
every time I participate in a survey and earn reward
points, I get closer to moving up to the next level.
When I redeem points, my Wonder Level will go back
down.
Apparently it is intended to show how I compare with
other panel members based on survey activity.
Synovate’s comment on this is “Pretty cool, huh?”
My comment is – “What’s the point, huh?”
Since I cannot compare my “Wonder Level” with other
members, (and why would I be interested in doing so?),
I don’t see the point in having a “Wonder Level”.
I am also asked to “Stay tuned for more exciting ways
to increase your Wonder Level!”.
I can hardly contain my excitement.
The only number I am interested in is that number of
points, and how long before I can redeem.
Furthermore, Synovate describe “Wonderbug” as a “global
community of people who want to enhance the world
through insight”, yet, although the term community
implies a certain level of interaction, it is not a
community in the true sense since interaction is not
possible – at least not yet.
Clicking “Available Surveys” takes me to a list of
surveys available for me to take or in my case a list
of ONE survey available for me to take, again
demonstrating how few surveys Synovate are able to
produce.
But wait, it gets worse.
Clicking on the link for my one survey, takes to me to
a rather impersonal, multi-language page informing me
“Unfortunately, the deadline for this survey has
passed”.
If the survey deadline has passed, why is it still on
my list of available surveys?
During the seven days I was exploring the new site,
this was the only available survey listed for me to
take, which actually turned out to be past its
deadline.
Regular visitors to Yellow Surveys may be aware that
my original review of Synovate (Global Opinion Panels)
in May 2011 was very critical of:-
1) The very low earning potential – average 150 points
per 5 minutes
2) The very high redemption threshold - 9000 points
= 300 minutes = 5 hours = GBP5
3) The low survey frequency.
In my Update Review only one month later, I explained
how Synovate had provided a means to supply feedback
and criticism of the survey site. On 5 June 2011, I
received an email survey invitation from Global Opinion
Panels entitled “Feedback on your Panel Membership”
which said:-
“We miss hearing your opinions!
Please complete this quick survey, so we can learn more
about your experience with Global Opinion Panels.
By answering these questions, you'll show us that you
want more surveys, product tests and chances to earn
great rewards!”
In order for a survey to be useful and meaningful, it
must ask the right questions.
In my opinion, the right questions were not asked.
I completed the survey and during this I was given the
opportunity to suggest that the redemption threshold be
lowered from 9000 points.
I was not given the opportunity to comment about survey
frequency or the low earnings.
After examining this new “Wonderbug” site thoroughly I
have discovered, very disappointingly, that absolutely
nothing has changed.
Alas, the redemption threshold has not been changed and
remains at 9000 points for GBP 5 cash by bank transfer.
The first survey invitation I received from the new
site offered me 240 points (c. GBP0.13) for a four
minute survey – which is, believe it or not, above
average for Synovate – but let’s see if this is
maintained, I personally very much doubt it. Despite
this survey having above-average earnings, I didn’t
feel the urge to rush into complete the survey, since
in nearly three years of membership, due to the low
earnings and scarcity of surveys I have managed to
redeem my points only once and collect a miserly GBP5.
Also in my first update review I mentioned luxuries
such as Large-Screen TV, Home Theatre System, Camcorder
and Barbeque, however, the links to the First, Second,
Third and Fourth place prizes were somewhat confused
and clicking any of the links took me to the same page
which is a list of the alternative prize packages.
The new website now contains a “Rewards” link to these
items and, the prize packages for each place has at
last been sorted out.
The site makes a very big issue of the prizes that can
be won in the sweepstakes and, if you’re the lucky
sort, can appear to be more of an attraction to
complete surveys than the rewards themselves - if
you’re the lucky sort.
To summarise again there are 29 prize winners each
quarter and the prizes are: -
GBP1000 (x1)
GBP500 (X2)
GBP250 (x3)
GBP100 (x5)
GBP50 (x6)
GBP25 (x12)
Synovate purposely surveyed existing members of their
Global Opinion Panels for their opinions on how to
improve the survey experience with Synovate. They
responded by:-
1) Introducing an alternative redemption method – Gift
Vouchers as well as cash – I’m still confused by that
one – what can be better than cash – it doesn’t expire
and can be spent anywhere,
2) Changing the name of the survey panel to the very
inappropriate “Wonderbug”,
3) Creating a brand new website. Impressive it may be -
it has been very dramatically improved.
But all three of these actions were unnecessary.
However, Synovate have failed to address the main
criticisms:-
1) The low earnings,
2) The high redemption threshold,
3) The low frequency of survey invitations.
It seems that members will still have to work very hard
for a long time to achieve a very high points target to
earn a mere five pounds.
I am still not sure how many would consider it worth
the work and the wait for such a small reward.
I hope my update review has helped you decide whether
to join Synovates “Wonderbug” – previously known as
“Global Opinion Panels”.
Thanks…
Allan
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| Date: Nov 30, 2011 |
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Comments By: Krystal |
From: US |
Comment: Synovate is wow! That’s exactly what I thought when I
realised that becoming a member was one of the best
things I have done this year. It’s only been a few
months since I’ve joined and the rewarding benefits of
being a member have surprised me! I have already tested
4 products in-home and was so happy to hear that I
could keep them! One even helped me to find a great new
hair product that was perfect for my styling needs.
That, in itself was a big reward for me! Plus of
course, there are always the paid surveys – it’s so
good to get paid for sharing your honest opinions.
Cashing out hasn’t posed as a problem so far, and the
member support has been quite satisfactory. I
definitely look forward to taking part in more product
testing, as I think this is a great way of trying
before you buy. After all, in these tough times who
wants to spend their hard earned cash on products that
don’t live up to their claims?
Overall, I would recommend becoming a Synovate member
to anyone who loves to share their opinions, try new
things, or to anyone simply wanting to spend some of
their free time earning a little spare cash. The
surveys are interesting, the rewards are great – what’s
not to like?
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| Date: Sep 23, 2011 |
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Comments By: Allan |
From: United Kingdom |
Comment: Synovate (Global Opinion Panels) -
www.globalopinionpanels.com (UPDATE)
Hi,
There have been some changes to the operation of this
survey panel and its website.
This is a brief update to my review of this survey site
I made in May 2011.
In my review my main criticisms of Global Opinion
Panels were:-
1) The very low earning potential – average 150 points
per 5 minutes
2) The very high redemption threshold - 9000 points =
300 minutes = 5 hours = GBP5
On 5 June 2011, I received an email survey invitation
from Global Opinion Panels entitled “Feedback on your
Panel Membership” which said:-
“We miss hearing your opinions!
Please complete this quick survey, so we can learn more
about your experience with Global Opinion Panels.
By answering these questions, you'll show us that you
want more surveys, product tests and chances to earn
great rewards!”
I completed the survey and during this I was given the
opportunity to suggest that the redemption threshold be
lowered from 9000 points.
In an email received from Global Opinion Panels on 28
June 2011 I was informed:-
“You voiced your opinion… ……WE HEARD YOU!
Lots of panel members wrote in and asked for more ways
to redeem reward points. We explored the options and
are happy to announce a new change to the program!
We’re now offering online and mail vouchers to be used
at top retailers!”
Furthermore, “You’ll be able to browse all the online
retailers and store locations offered before making a
selection. And best of all… Vouchers arrive within
days!”
I personally prefer cash to vouchers – I can spend it
anywhere and it doesn’t expire, however, vouchers are
now being offered as an alternative to cash – not an
alternative in my opinion.
v
It is interesting to note that, alas, the redemption
threshold has not been changed and remains at 9000
points for 5GBP cash by bank transfer and for the newly
introduced voucher – so they obviously didn’t hear me.
However, the Sweepstake prizes have been changed;
before the change there were 10 prize winners each
quarter and the prizes were:-
GBP2500 (x1)
GBP500 (x2)
GBP50 (x7)
There are now 29 prize winners each quarter and the
prizes are: -
GBP1000 (x1)
GBP500 (X2)
GBP250 (x3)
GBP100 (x5)
GBP50 (x6)
GBP25 (x12)
So, if you’re the lucky sort - that’s one vast
improvement – or is it? – Let’s do some sums.
Total prize money before the change was GBP3850.
Total prize money after the change is GBP3850.
No change in total prize money, however, it is being
shared out a lot more and increases the chances of
winning something - which has to be a good thing.
If you’re the lucky sort.
The FAQs page of the site has been redesigned and the
link provided here to the sweepstake winners list no
longer exists. Even a FAQ entitled “How do I know who
won the sweepstakes?” does NOT contain a link to the
list of winners (the obvious place to have one) and
neither does the “Official Sweepstake Rules” page.
The only remaining link I have been able to find is the
one previously mentioned on the “Site Map” page.
However, if you are trying to find a list of winners
and visiting the “Site Map” page doesn’t occur to you,
on the “Official Sweepstakes Rules” page it does
suggest that a list of winners “may be obtained by
sending a self-addressed, stamped envelope” to their
offices in London.
If you care to go to all that trouble.
Also in my review I mentioned luxuries such as
Large-Screen TV, Home Theatre System, Camcorder and
Barbeque displayed prominently next to the Registration
Form but could not find any reference to them on the
website.
The website now contains a link to these items; by
clicking the “Rewards” link on the “Site Map” page
takes me to a list of six links, one for each of the
six revised cash reward values as described above.
Curiously, clicking any of the links takes me to the
same page which is a list of alternative prize
packages, and here I find the Large-Screen TV, Home
Theatre System, Camcorder and Barbeque etc.
One problem is that the list of six prize packages
relates to the three old cash rewards prior to the
change.
It seems that changes are being made at Global Opinion
Panels, but the website is a little slow in keeping up
with them.
I hope my update review has helped you decide whether
to join Global Opinion Panels (UK).
Thanks…
Allan
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| Date: Jun 30, 2011 |
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Comments By: Allan |
From: United Kingdom |
Comment: Synovate (Global Opinion Panels) -
www.globalopinionpanels.com
Hi,
Synovate is a very large internationally respected
organisation that offers a plethora of services to
industry including marketing research services. Global
Opinion Panels is a part of Synovate and is an
international survey panel with a presence in many
countries including the United States, Canada,
Australia, South Korea, China, United Kingdom and
several other European countries.
Visiting www.globalopinionpanels.com presents me with a
very attractive, clearly designed and animated home
page in pleasant colours and provides a brief overview
of what the site is about.
A drop-down list box allows me to select “United
Kingdom” from a list of its eleven countries – Canada
and Belgium are very considerately provided with dual
language sites.
This review applies to the United Kingdom site of
Global Opinion Panels only, Terms and Conditions and
rewards may be different for Global Opinion Panels
sites serving other countries.
There are links to further information as follows:-
1) “What’s Involved” - which explains how members are
invited to take surveys, how they are taken, how long
they take , a link is provided to FAQ plus a useful
email address for further feedback or to submit
questions to support,
2) “Privacy” - the usual statement but provides useful
links to other information including Term & Conditions,
3) “Contact Us” – provides an email address but no
postal address or telephone numbers,
4) “FAQ” – very comprehensive and logically laid out
page of FAQ,
5) “Site Map” – which is actually just all the menu
selections all on one page plus a couple more.
The important information about rewards is not
obviously available to a non-member from the Home page
who needs to go to the “Site Map” or “FAQ” for links to
those details.
A button invites visitors to “Join Now” – clicking this
presents joiners with a brief form of essential
information to complete next to an animated panel
presenting a variety of luxuries such as Large-Screen
TV, Home Theatre System, Camcorder, Barbeque, Mountain
Bike, sophisticated Coffee Maker which one assumes can
be earned or won by taking their surveys – more about
this later. Registration earns the new member 100
points and as a kind gesture each New Year I have been
registered with Global Opinion Panels I have received
100 points New Year bonus – very kind - but more about
points later too.
A second button is provided for “Member Login” - after
entering my Username and Password I am taken to “My
Home” page, here I see my current points total plus a
link to click to redeem them if I have reached the
minimum threshold (more later). Also present are links
to:-
1) “My Surveys” – these are presented as a clearly
defined list containing Survey Reference, Survey
Subject, Reward,
2) “My Rewards” – where I can view my current points
balance and the points thresholds I must reach before I
am able to redeem, there is also a link to click if I
am ready to redeem my points,
3) “Edit Profile” – where I can edit my Profile details
by clicking on the appropriate tab marked Contact,
Employment, Household, Miscellaneous or Personal. This
profile helps them send me targeted surveys; however,
the amount of information requested is so limited, I’m
not surprised I get screened out of a few surveys. I
find this section a little frustrating, since sometimes
clicking on a different tab doesn’t open the contents
of the new tab but merely re-presents the contents of
the current tab,
4) “Completed Surveys” – where I can view my grand
totals of points earned, my rewards earned and my
outstanding balance. Also I can see a list of surveys I
have completed containing Survey ID, Subject, Member
Assigned, Survey Method, Points Earned and Date Earned
– so if you’re like me and keep a record of all surveys
taken – there’s everything you need here to reconcile
your points and rewards.
There are further links here to change my password and
unsubscribe.
Now for the important stuff – surveys and rewards.
As well as available surveys being listed on the
website I also receive survey invitations via email
which are attractive, clear and very conveniently
formatted and easy to read. The survey details provided
are the reward, the estimated completion time and the
survey reference which is usually contained within the
email subject line.
The email also provides a reminder of my Username and
Password.
I earn reward points for completing the surveys,
typical earnings can be seen from these examples:-
5 minutes = 150 points
15 minutes = 450 points
20 minutes = 600 points
So on average the reward is 150 points per 5 minutes
although occasionally some short special surveys stray
from this for example 250 points for 3 minutes. Points
are credited to my account within a few hours but can
take up to a claimed 72 hours. The email invitation
also tells me that I will receive “an entry into our
monthly sweepstakes (with 10 prizes totalling
GBP3,850)”. This is contradicted in the FAQ on the
website as QUARTERLY sweepstakes – the frequency of the
sweepstakes is totally confusing - whichever it is
depends on if I am looking at the email or where I’m
looking on the website. Even on the Home Page
“Quarterly Sweepstakes” and “each month’s prize draw”
are mentioned in the same paragraph.
The prizes awarded in the sweepstakes are as follows:-
GBP2500 (x1)
GBP500 (x2)
GBP50 (x7)
The website states that they will “email a list of the
winners to all our registered panellists within the
quarter following the sweepstakes drawing”. I have yet
to receive such an email; however, a list of winners
does appear on the website but can be accessed only
from links on the “Site Map” and from the very bottom
of the “FAQ” page.
All the sweepstakes winners appear to be from the
United Kingdom not like another survey site I recently
reviewed here on Yellow Surveys where winners of the
competition on the United Kingdom website were drawn
from ALL participating countries.
So far so good – but now comes the disappointing bit –
well in my opinion anyway.
In order to redeem my points I need to accumulate at
least 9,000 points for which I receive only GBP5 paid
directly into my bank account through BACS. Points can
be saved to accumulate multiples of 9000, but honestly,
there is no point in doing this because the cash
rewards are just multiples also (e.g. 18,000 points for
GBP10 etc.)
So I may as well redeem as soon I reach 9000 points.
Now, let’s do some maths.
If I usually receive 150 points per 5 minutes of survey
time, then:-
9000 points = 300 minutes = 5 hours = GBP5
This shows that Global Opinion Panels is actually a
very low earner.
This is exacerbated by the frequency of surveys being
low.
I joined Global Opinion Panels in December 2008 and
completed my first survey in late January 2009.
From then until 24 May 2010 I participated in 31
suitable surveys when I reach 9000 points and was able
to redeem.
15 months, 31 surveys – averages out at about TWO
surveys a month and a fiver for my trouble.
Despite the superb website and the slim chance of
winning in the sweepstakes, it seems to be quite a long
and hard slog to earn a fiver.
But wait!
What about those luxuries?
The Large-Screen TV, Home Theatre System, Camcorder,
Barbeque, Mountain Bike, sophisticated Coffee Maker
being flaunted in the panel next to the Registration
Form?
The display of goodies really encourages people to
register and seems to imply that they are being offered
as rewards or prizes.
Nowhere on the web site can I find any indication that
members are actually able to win them or even earn them
as rewards.
So, unless I win the sweepstakes (very unlikely) and
use the money to buy my goodies, I’m going to have to
save up an awful lot of points over a very, very long
time to buy them!
All in all, I have a good deal of positive comment to
make about Global Opinion Panels (UK), they operate a
very well constructed, attractive and easy to navigate
web site.
But it does seem that members have to work very hard
for a long time to achieve a very high points target to
earn a mere five pounds.
I’m not sure how many would consider it worth the work
and the wait for such a small reward.
I hope my review has helped you decide whether to join
Global Opinion Panels (UK).
Thanks…
Allan
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| Date: May 30, 2011 |
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Comments By: Kathy |
From: US |
| Comment: I have been a member of this panel for several years.
In addition to online surveys, I have been invited to
participate in several product tests along with
surveys. Payment has always been prompt for the
accumulated points and I have also won several of their
monthly drawings (so that is legitimate too!). Every
year, they send their members a nice thank you which
really makes me feel like I'm part of a "family." If
there is a technical problem with a survey, they are
very prompt in responding and making things right.
They provide the best survey experience I've had yet! |
| Date: Apr 01, 2011 |
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Comments By: Jesse |
From: Canada |
| Comment: Synovate is a legit survey site. They do pay out once
you have reached the minimum level (5000 points).
One of the worst things about this site is that you
need 5000 points to cash out ($5). Although the surveys
do have decent rewards 150-600 points, it still does
take a while to reach the minimum points as the survey
frequency is not very good.
I did have an issue once I did cash out, as the cheque
took about 7 weeks to be delivered. Once I contact them
to find out about the status of my cheque they informed
that they only process payments once a month. After I
learned this fact, I timed my next cash out
appropriately (end of the month) and received my cheque
within 4 weeks.
Not the greatest survey site out there, but they will
pay out. |
| Date: Nov 02, 2010 |
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Comments By: Gail |
From: US |
| Comment: I enjoy the surveys i get from Synovate but is taking
quite a while to accumulate the minimum of 5000 pts.
that cash out for $5. Its legit but not an easy money
maker. |
| Date: Sep 23, 2010 |
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Comments By: Dominic |
From: US |
| Comment: This is a good survey panel. It's legit. However, it's
been 3 weeks and I have only recieved one survey
invitation for a 1,000 points and 5,000 is the cashout
for 5 dollars. Doesent give you alot of survey
invitations but well worth it for a few bucks. |
| Date: Aug 01, 2010 |
| Overall Rating: |
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| Recommended: |
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Comments By: dave |
From: United Kingdom |
| Comment: although a little slow with sending surveys cash out is
low at £5 and I have had more than several cheques
which have all cleared without a peoblem. With a
different profile you may get more surveys. |
| Date: May 21, 2010 |
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Related Names, Words & Phrases: Synovate.com, www.synovate.com, www.globalopinionpanels.com,
Globalopinionpanels.com, Synovate Research, Panel, Synovate Global
Opinion Panels, Global Opinion Panel
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